Nest . Privacy Policy

Last updated 03 November 2005.

Nestmove.com knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of Nestmove.com. By visiting Nestmove.com, you are accepting the practices described in this Privacy Notice.

Controllers of Personal Information

Any personal information provided to or to be gathered by Nestmove.com is controlled by Nest Move Limited of Leroy House, 436 Essex Road, London, England N1 3QP, UK.

Nest Move is registered with the Information Commissioner’s Office in the UK. Under the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Collection and Use of Personal Information

The information we learn from members helps us personalise and continually improve your experience at nestmove.com. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us, display content such as business life guides and recommend merchandise and services that might be of interest to you. We also use this information to improve our portal and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather:

Information you give us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features.
Automatic information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses nestmove.com. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at nestmove.com if we cannot recognise you, we want you to be aware that these tools exist.
E-mail communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from nestmove.com if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please let us know by e-mailing us at webmaster@nestmove.com.
Information from other sources: we might receive information about you from other sources and add it to our account information.

Cookies

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features such as personalised greetings and storage of items in your Shopping Basket between visits.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of nestmove.com’s most innovative and useful features and we recommend that you leave them turned on.
If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Do Nestmove.com and Nest Move Share the Information They Receive?

Information about our customers is an important part of our business and we are not in the business of selling it to others. Nestmove.com and Nest Move Limited share customer information only as described below and with parties that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Businesses we do not control: we work closely with our affiliated businesses. In some cases, these businesses sell offerings to you at Nestmove.com. In other cases, we may provide services or sell product lines with or on behalf of these businesses. You can tell when a third party is involved in your transactions and we may share customer information related to those transactions with that third party.
Agents: we employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.
Promotional offers: sometimes we send offers to selected groups of Nestmove.com customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please let us know by e-mailing us at webmaster@nestmove.com.
Business transfers: as we continue to develop our business, we might sell or buy stores, subsidiaries or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Nestmove.com or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Protection of Nestmove.com, Nest Move and others: we release account and other personal information when we believe release is appropriate to comply with law, to enforce or apply our Terms & Conditions and other agreements or to protect the rights, property or safety of Nestmove.com, Nest Move, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.
With your consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

What Information Can I Access?

Nestmove.com currently does not give you online access to information about your account and your interactions with Nestmove.com and Nest Move. This will change as our website evolves and you will be given access to a broad range of information about your account and your interactions with Nestmove.com and Nest Move.

However, under the Data Protection Act 1984, you are entitled upon written request to view any personal records or information held by Nest Move relating to you. Nest is entitled to charge an administration fee for this service, which will be set at the time of your request.

What Choices Do I Have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage Nestmove.com features.
If you do not want to receive e-mail or other mail from us, please let us know by e-mailing us at webmaster@nestmove.com. (If you do not want to receive Terms & Conditions and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of Nestmove.com and orders placed with Nestmove.com and Nest Move, and it is your responsibility to review them for changes.)
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of nestmove.com’s features if you do not use cookies.

Conditions of Use, Notices and Revisions

If you choose to visit Nestmove.com, your visit and any dispute over privacy is subject to this Privacy Notice and our Terms & Conditions, including limitations on damages and application of the laws of England. If you have any concern about privacy at Nestmove.com, please email us at webmaster@nestmove.com a thorough description and we will try to resolve the issue for you.

Our business changes constantly and our Privacy Notice and the Terms & Conditions will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Complaints

If you have any grievances about Nestmove.com, we want to hear from you so we can improve our service. Please e-mail us at webmaster@nestmove.com and we'll consider your comments carefully.